Knowledge Exchange Continuous Improvement Manager : University of the Arts London

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Vacancy ID : 5110

College/Service: Operations and External Affairs

Main location: UAL - High Holborn

Job type: Full time

Unit: Academic Enterprise

Job term: Permanent

DBS check required?: No

Closing date: 28 April 2019 23:55

Scheduled interview date: 8 May 2019

Salary: £45,603 to £54,943 per annum


The role  

We are looking for a highly skilled and motivated individual to work directly with the Director of Knowledge Exchange (KE), as well as colleagues across the institution.  The role will lead on the ongoing development and delivery of a continuous improvement programme of projects and initiatives, enabling delivery of the highest standards of KE consistently across UAL, and ensuring that UAL meets the standards required by the new KE Framework (KEF) Concordat.

This role is a great opportunity for someone who enjoys managing multiple workstreams, engaging with diverse stakeholders, and delivering at pace. The role will require you to think and engage strategically, whilst delivering a programme of activities that directly results in operational and business improvements, and in the enhancement of UAL’s overall KE capabilities and capacities.  The role will be highly visible within the organisation, and will focus specifically on addressing the following areas of continuous improvement for KE: performance data, communications, staff development, business processes, and policy development.


Why choose us?  

As the largest specialist arts institution in Europe, University of the Arts London (UAL) is a vibrant global centre for creative arts innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts.

This is an exciting time to join UAL, as part of a growing team with responsibility for driving innovation and knowledge exchange activity that leverages our expertise across UAL’s broad range of creative disciplines to achieve profile, scale and impact for the University and benefits the wider creative economy in London and beyond.


Your profile  

You will have a track record in managing complex inter-departmental projects, working across different teams and cultures to effectively implement behaviour and culture change, as well as developing and implementing new policies and processes to support such business change. You should have a good knowledge of the regulatory and policy environment of higher education – particularly in relation to KE, as well as an awareness of the diversity of KE mechanisms, models and practices.

You can communicate ideas clearly and inclusively, and ideally have experience of line management of staff with responsibilities for communications, staff development, and/or events management.  You also demonstrate a proven ability to plan, co-ordinate and review work, effort, and resources, ensuring maximum efficiency and delivery of goals.


In return, UAL offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available.

If you have any questions please contact: or 0207 514 6685.

Closing date: 
Sunday, April 28, 2019
Originating organisation: